How do you feel about continuing education and personal growth in your career? I live for it! Always excited to learn something new. I enjoy it when it's relevant and helpful to my work. It's fine, but I could take it or leave it. Only if I absolutely have to. I’d rather stick to what I know works.

How do you approach guest consultations? I dive deep, listening intently and making sure they feel heard and understood. I ask questions and make suggestions, but ultimately focus on what the guest requests. I do what's needed and move on to the service. I just need to know the basics; time is money! I prefer to follow their lead and avoid suggesting anything new.

When things get stressful during a busy day, how do you handle it? I stay calm and organized, finding solutions as they come up. I try to keep a positive attitude but sometimes it can be overwhelming. I might feel frazzled, but I push through and get it done. I get frustrated, and my work can suffer. I don’t handle stress well and tend to shut down.

How would your coworkers describe you? Supportive, enthusiastic, and always ready to help. Friendly and focused on getting the job done. Quiet but reliable. I tend to keep to myself, but I get the job done. I work better alone and prefer to avoid too much interaction.

How do you feel about being part of a team that focuses on inclusivity and diverse communities? I love it! This is my passion. I think it's important and am happy to contribute. I’m open to it, but I don’t have strong feelings either way. I don’t think it really impacts the work that I do. It's not really my thing.

You notice a guest isn't happy with their service. What do you do? Immediately address the concern and do whatever I can to fix it. Apologize and try to make it right, within reason. Offer a small fix, but if they're still not happy, it is what it is. I avoid conflict and hope someone else deals with it. If they’re upset, that's on them. I did my part.

How do you stay motivated in your work? I’m always setting new goals and challenging myself to improve. I’m motivated by seeing happy guests and getting positive feedback. I stay motivated by knowing I’m getting paid and doing a good job. I go through the motions, but it’s not always easy to stay motivated. I struggle to stay motivated most days.